Frequently Asked Questions
Do I need a Passport?
Passport will be needed starting June 2009, before that, you will need an I.D. along with a birth certificate.
How many appointments do I need for dental work?
Depends on the type of dental work, most of the time we do start the actual treatment on the first visit, and it can include x rays, fillings, root canal treatments and most other dental procedures, but for lab work, such as: porcelain crowns, veneers, or other ceramic work) you would need 2 dental appointments usually 3-5 working days apart. In the case of Zirconia crowns/bridges you it takes about 2 weeks for the lab to have it ready.
How far are you from the border?
We are located about 6 blocks from the San Ysidro international border.
What kind of guarantee do you provide for my dental work?
Dental work is guaranteed for 1 full year, lab work is guaranteed for up to 5 years*
What kind of sterilization process do you do?
Every instrument is carefully and individually washed, sanitized and sterilized by autoclave process. We are also very careful about cross-contamination, we follow not only Mexican health safety laws but also follow OSHA linings.
Do you have references?
Most of our patients are either from the U.S. or Canada, upon request, we can send you names and numbers of some of our patients so you can contact them yourself.
Can you help with lodging in the U.S.?
We can recommend Best Western Hotel in San Ysidro, CA. about 2 miles from the border, they provide shuttle service to and from our clinic (door-to-door).
Can you help with lodging near your dental office?
We have available 10 apartment type suite on the top floor of our building, or, we can suggest a 5 star hotel 1 mile from our clinic.
Where were dentists trained?
Most of the dentists here are from the Prestigious Univerdidad Autónoma de Baja California (U.A.B.C.). Along with masters degree in various universities such as: Loma Linda University L.L.U. (Loma Linda, Ca. U.S.A.). Universidad Nacional Autónoma de México U.N.A.M (México City). Universidad Autónoma de Guadalajara U.A.de G. (Guadalajara, México). Universidad Autónoma de Baja California U.A.B.C. (Tijuana, México). All of our dentists are continuously updated in national and international conventions and training courses.
What kind of water do you use?
We work ONLY with purified water in all of our dental chairs.
Do you offer parking facilities?
A closed parking garage is available for our guests, free of charge.
